Last updated: 15 April 2025
At ACL Industrial Flooring, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and store your data when you visit our website or get in touch with us.
Who we are
ACL Industrial Flooring is a specialist resin flooring contractor serving commercial and domestic clients across the North West and beyond.
Our website address is: https://aclresinflooring.co.uk.
2. What Information We Collect
We may collect and process the following information:
- Personal information you provide when submitting a contact or quote form (e.g. name, company name, email address, phone number, project details).
- Technical data such as your IP address, browser type, operating system, and pages visited (via tools like Google Analytics).
- Uploaded files or project images if you provide them through quote request forms.
3. How We Use Your Information
We use the information we collect to:
- Respond to enquiries or quote requests
- Provide flooring estimates or arrange site visits
- Improve our website and user experience
- Comply with legal obligations
We do not sell or rent your data to third parties.
4. Legal Basis for Processing
Under the UK GDPR, we rely on the following legal bases:
- Consent – when you actively submit a form or agree to be contacted
- Contract – when processing your data is necessary to fulfil your quote or service request
- Legitimate interest – to improve our website or keep records of enquiries
5. Cookies and Tracking
Our website may use cookies and third-party tools (like Google Analytics) to track usage and performance. These tools collect anonymous data and do not identify individuals personally.
You can adjust your cookie preferences in your browser settings.
6. How Long We Keep Your Data
We retain data only for as long as necessary to fulfil the purposes outlined above. You may request deletion of your personal data at any time (see Section 9 below).
7. How We Protect Your Data
We use up-to-date software and security protocols to store your data safely. Access is restricted to authorised personnel only, and we do not transfer your personal data outside the UK or EEA without appropriate safeguards.
8. Third-Party Services
We may use trusted service providers (e.g. web hosting, analytics, form processors) to help deliver our website and services. These providers only access your data to perform tasks on our behalf and are obligated to protect your information.
9. Your Data Rights
Under data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Object to certain processing activities
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To make a request, contact us at:
📧 info@aclindustrialflooring.co.uk
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please get in touch:
ACL Industrial Flooring
41 St. Thomas’s Road, Chorley, PR7 1JE
📧 info@aclindustrialflooring.co.uk